Privacy Policy
Effective Date: September 9, 2026
Brand Builders Connect respects the privacy of authors, readers, clients, prospective clients, website visitors, resource buyers, and people who communicate with BBC.
Brand Builders Connect operates through P Jones Connect as an online author visibility and book growth agency supported by a distributed professional team and network.
This Privacy Policy explains how BBC may collect, review, use, store, share, and protect information connected to brandbuildersconnect.com, website forms, email communication, author visibility research, Book Growth Roadmap requests, custom campaign inquiries, digital resources, payments, and communication verification.
BBC does not ask visitors to submit passwords, bank login details, full payment card numbers, card PINs, authentication codes, or private account recovery credentials through ordinary website forms.
1. Information you provide directly
We may collect information you voluntarily provide when you contact BBC, request a roadmap, ask about a service, purchase or request a digital resource, begin a custom campaign conversation, verify communication, or contact us for support.
This may include:
- Name
- Author name or pen name
- Email address
- Book title
- Publication date or publication stage
- Book genre or subject
- Amazon, Goodreads, retailer, publisher, website, or other book related links
- Your marketing or visibility goals
- Information about previous promotional activity
- Message details submitted through forms or email
- Service interest or inquiry type
- Project scope or campaign information
- Information needed to verify a representative, offer, invoice, or payment request
- Transaction references or payment confirmation details where needed for payment verification or digital delivery
2. Publicly available author and book information
BBC may research publicly available information when evaluating a book, preparing outreach, reviewing visibility, identifying audience opportunities, or considering whether a campaign direction is relevant.
Public information may include:
- Amazon and other retailer book pages
- Goodreads book and author pages
- Author websites
- Publisher websites
- Public social media profiles
- Public interviews and podcast appearances
- Media coverage
- Public professional profiles
- Book descriptions and publicly available metadata
- Public reviews, ratings, reader discussions, and book related activity
- Public information about organizations, communities, podcasts, media outlets, associations, or other potential outreach opportunities
BBC may combine publicly available information with information you provide so that research and recommendations can be better connected to the actual book and campaign goal.
3. How we use information
Information may be used for legitimate BBC business and author support purposes, including:
- Responding to inquiries
- Reviewing author visibility concerns
- Preparing or discussing a Book Growth Roadmap
- Evaluating whether BBC services fit the book or goal
- Researching audiences, communities, podcasts, media, organizations, associations, reviewers, or other relevant opportunities
- Preparing custom campaign recommendations
- Preparing written scopes and deliverables
- Carrying out agreed campaign work
- Communicating about projects
- Delivering purchased digital resources
- Processing or verifying payments
- Verifying official BBC communication
- Protecting authors and BBC from impersonation, fraud, abuse, or suspicious payment requests
- Maintaining operational and transaction records
- Improving BBC services, resources, systems, and communication processes
4. Digital products and resources
When you request or purchase a BBC digital resource, such as a checklist, worksheet, workbook, planner, or PDF bundle, BBC may use your name, email address, selected resource, payment confirmation, transaction reference, and related order information to complete delivery and provide purchase support.
Digital resources may be delivered by email, secure file link, downloadable file, or another approved digital delivery method.
BBC may retain enough information to verify that a legitimate purchase occurred if you later request delivery support or replacement access.
5. Payment information
BBC may use third party payment processors, including Paystack, to process payments for confirmed services, campaigns, digital resources, or other agreed engagements.
BBC does not need your full payment card number, card PIN, banking password, or one time authentication code through ordinary email or website communication.
Payment processors may collect and process payment information according to their own privacy, security, fraud prevention, and compliance practices.
BBC may receive or retain limited transaction information such as:
- Payment status
- Transaction reference
- Amount paid
- Payment date
- Customer name or email where supplied
- Project or payment page information
This information may be used to verify payment, connect the payment to an agreement, deliver digital resources, maintain transaction records, investigate payment issues, and prevent fraud.
BBC may create dedicated payment pages or fixed amount payment links for individual author engagements. The information shown on those pages may include an author's name, project, service description, agreed investment, or other details necessary to connect the payment to the relevant agreement.
6. Communication and verification
BBC may communicate through official website forms, approved BBC email addresses, project communication channels, and authorized members of the BBC team.
Approved BBC email addresses may include:
- team@brandbuildersconnect.com
- jones@brandbuildersconnect.com
- support@brandbuildersconnect.com
- payments@brandbuildersconnect.com
When you submit a verification request, BBC may review information such as sender names, sender email addresses, screenshots, payment links, offer details, invoices, project information, timestamps, and message contents in order to determine whether a communication appears connected to BBC.
Do not send passwords, card numbers, bank login credentials, recovery codes, or authentication codes when requesting verification.
7. Access within the BBC team
Brand Builders Connect operates online through a distributed professional team and network.
Information may be shared internally with people involved in a project when access is reasonably necessary for their role.
This may include professionals supporting:
- Strategy
- Research
- Outreach
- Content
- Design
- Digital systems
- Website work
- Campaign coordination
- Client support
BBC aims to limit internal access to the information reasonably needed to complete assigned work.
8. Third party service providers
BBC does not sell personal information.
Limited information may be shared with third party services when reasonably necessary to operate BBC, provide services, process payments, deliver resources, maintain systems, communicate with clients, prevent fraud, or comply with legal requirements.
Third party services may include:
- Shopify and website infrastructure
- Email providers
- Paystack or other approved payment processors
- Cloud storage and document tools
- Analytics services
- Workflow and automation tools
- Communication platforms
- Project management tools
Those providers may process information according to their own privacy policies and service terms.
BBC may also disclose information where reasonably necessary to comply with law, respond to lawful requests, protect BBC or its clients, investigate fraud, enforce agreements, or defend legal rights.
9. Cookies and website tools
The BBC website may use cookies, Shopify features, browser information, analytics tools, security tools, or similar technologies to support website functionality, performance, traffic analysis, fraud prevention, and user experience.
Information automatically generated by website tools may include browser type, device information, approximate location, pages visited, referral information, and interaction data.
You can usually control cookies through your browser settings. Disabling cookies may affect some website functions.
10. How long information may be retained
BBC retains information only as long as reasonably necessary for the purpose for which it was collected or for legitimate operational, legal, transaction, dispute prevention, fraud prevention, project history, or record keeping purposes.
Different information may be retained for different periods depending on its purpose.
Examples include:
- Inquiry correspondence
- Project communication
- Payment records
- Digital delivery records
- Verification requests
- Campaign research
- Legal or dispute records
When information is no longer reasonably needed, BBC may delete, anonymize, archive, or securely retain it according to operational requirements.
11. Your privacy choices
You may contact BBC to ask about personal information you have submitted through the website or official BBC communication channels.
Depending on the circumstances and applicable law, you may request:
- Access to information you submitted
- Correction of inaccurate information
- Deletion of information where appropriate
- That BBC stop nonessential marketing communication
- Clarification about how information is being used
BBC may need to verify your identity before acting on certain privacy requests.
Some information may need to be retained where reasonably necessary for transaction records, legal requirements, fraud prevention, dispute prevention, contractual history, or legitimate business records.
12. Security
BBC takes reasonable steps to protect information within its systems and workflows.
However, no website, cloud service, email system, payment processor, online transmission method, or digital storage system can be guaranteed to be completely secure.
Authors should avoid sending highly sensitive information through ordinary website forms or unverified communication channels.
If you receive an unusual message claiming to come from BBC, verify it before sharing information or sending payment.
13. Online and international operation
BBC operates primarily online and may work with authors, professionals, service providers, and clients in different countries.
Because of this distributed structure, information connected to a project may be processed or accessed through online services or professional team members located in different jurisdictions where reasonably necessary for the project.
BBC aims to limit access to what is reasonably necessary for the work being performed.
14. Children's information
BBC services and website forms are intended for authors, publishers, professionals, organizations, and adults seeking book marketing or visibility support.
BBC does not knowingly seek to collect sensitive personal information from children through its ordinary marketing and inquiry forms.
If you believe information about a child has been submitted inappropriately, contact BBC so the situation can be reviewed.
15. Updates to this policy
BBC may update this Privacy Policy when its website, services, payment systems, communication processes, team structure, technology, privacy practices, or legal obligations change.
The effective date near the beginning of this policy identifies the version currently published on the website.
16. Contact us
For privacy questions, information requests, communication verification, or concerns about information submitted through BBC channels, contact:
Email: team@brandbuildersconnect.com
Website: brandbuildersconnect.com
For payment related verification:
Email: payments@brandbuildersconnect.com
Before responding to unusual payment requests, representative claims, account access requests, or messages asking for sensitive information, use the Verify Communication page or contact BBC through an official email address.